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Friends & Family Associate, J. Crew Factory, Wrentham Village Womens

Our Support Associates:

  • Drive store sales through accurate and efficient execution of all receiving, stock, visual and cashwrap activities.
  • Respond to customers in the moment partnering with the team to deliver amazing service.
  • Provide an engaging and efficient checkout experience.
  • Use visual tools and resources to maintain and enhance in-store presentation.
  • Are multi-taskers, jumping into any activity as needed to support the business.

What We Expect From You

  • Friendly, helpful and always smiling, for starters.
  • Customer focused.
  • Be the best at what you do by achieving all your goals.
  • Bring your smarts; we want thinkers who always do the right thing.
  • Pride in your appearance and your store.
  • Technologically savvy while at the same time knowing that devices don t dominate dialogue

How We Measure Results

  • Achieve daily sales and KPI goals as assigned.
  • Comply with merchandise handling guidelines and processes.
  • Execute merchandising and visual direction to standard.
  • Achieve Enterprise Selling targets by adhering to Standard Operating Procedures.
  • Achieve or exceed task-specific time standards.
  • Complete training with flying colors.

Fine Print

Our Support Associates:

  • Are at least 18 years old.
  • Communicate effectively and confidently.
  • Process information and operate store systems accurately.
  • Are available when we re busy, including: nights, weekends, and holidays.
  • Assist in processing and replenishing and keeping the store looking great.
  • Can bend, reach, stretch as well as lift, carry and move at least 40 pounds 18 kilos.
  • Can move around the store with ease and be accessible to customers.


Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.